Terms & Policies
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LabMercury provides creative services including, but not limited to:
* Brand strategy and consulting
* Graphic design and visual identity development
* Website design and digital creative services
* Marketing collateral and content creation
* Creative direction and project-based design services
All services are customized to each client’s needs.
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Project pricing varies depending on scope, complexity, and timeline.
Typical pricing ranges:
* Creative Consulting: $150–$300 per hour
* Branding Projects: $1,500–$10,000+
* Website Design Projects: $2,500–$15,000+
* Custom Design Services: Quoted per project
Final pricing is confirmed in writing before any payment is collected.
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Due to the custom and digital nature of our services, all payments made to LabMercury are generally non-refundable once work has begun.
If a project is canceled before work begins, refunds may be issued at our discretion, less any administrative or processing fees.
If a client is unsatisfied, we will make reasonable efforts to resolve concerns and complete agreed-upon revisions as outlined in the project agreement.
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Clients may cancel a project by providing written notice.
If cancellation occurs after work has started:
* Clients are responsible for payment for all completed work and time incurred up to the cancellation date.
* Any remaining unpaid balance for completed work will be due immediately.
LabMercury reserves the right to cancel a project at any time due to non-payment, lack of communication, or breach of agreement.
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By purchasing services from LabMercury, you agree to the following:
1. Services begin only after payment and written project approval.
2. Project timelines may vary depending on client responsiveness and project scope.
3. Clients are responsible for providing accurate project information and timely feedback.
4. Final deliverables are released upon receipt of full payment unless otherwise agreed.
5. LabMercury retains the right to display completed work in its portfolio unless otherwise agreed in writing.
6. All intellectual property transfers to the client only upon full payment, unless otherwise stated.
7. LabMercury is not liable for indirect, incidental, or consequential damages related to the use of delivered work.
For questions regarding services, billing, or policies, please contact us through the contact information provided on this website.

